When it comes to trucking companies, they all have different focus on customers. Some of them have express delivery while others offer safe transportation.

In particular, the customer service in trucking companies is the backbone of industries, especially the trucking industry.

Regardless of the niche in the industry, whether it is logistics or transport, you are constantly dealing with customers.

To continue with, the same goes if you are in retail. The customer service in this niche is a huge part of the company’s functioning and how people see the company in particular.

If you own a transportation company, sending the employees on a customer service training is just as important as sending drivers on training.

Without knowledge, a customer service employee is unable to provide quality solutions to trucking companies.

How Trucking Companies Benefit Good Customer Service?

Having posed the question, it really does matter what kind of customer service you provide. In fact, keeping customers happy is probably the toughest challenge in the transportation industry.

The post What are The Best Trucking Companies Solutions That Customers Look For? appeared first on Fueloyal.

There are many things that you should know about transportation liability! There are facts and there is fiction, and you as a trucker or an owner of a trucking company should know to tell the difference.

Not knowing the difference can cost you big time.

Not knowing the difference between a professional truck driver and a driver is one thing. If you can’t tell the difference between the perfect drivers resume and just a regular resume or a best truck tire and any other tire, in many cases will not make much difference!

But not knowing the fine line of transportation liability myths and reality is something else. So, before you get your next load, you should pay close attention and take stuff serious.

The contracts negotiated between a shipper and a carrier often blurs the lines of who is responsible in cases something goes wrong. So it’s important for you to understand the transportation liability and the real risks of transporting goods.

The post Transportation Liability – Busting the Most Common Myths appeared first on Fueloyal.